How can I purchase or service a Toshiba motor?
Visit our Where to Buy & Service page to locate an authorized Toshiba distributor or service center. For additional assistance or application support, contact us at TIC-Service@toshiba.com.
FAQs
How do I contact Toshiba for motor-related technical support?
For technical assistance, contact Toshiba’s motor support team by phone at (855) 803-7091 ext. 2 or by email at TIC-Service@toshiba.com.
Where are Toshiba motors manufactured?
Motors are manufactured in Houston (TX), Vietnam, Japan, and Taiwan. For product sourcing or origin details, contact TIC-Service@toshiba.com.
Does Toshiba offer DC motors?
No. Toshiba’s current product portfolio focuses on AC motor technologies and does not include DC motors.
What types of motors does Toshiba offer?
Toshiba provides a broad range of general-purpose and definite-purpose motors engineered for industrial applications. Our product lineup includes:
- Low Voltage Motors: ½ – 800 HP, 230 – 575 V
- Medium Voltage Motors: 100 – 134,000 HP, 2,300 – 13,800 V
Where can I purchase or service a Toshiba drive?
Visit our Where to Buy & Service page to locate an authorized Toshiba distributor or service center near you. For product selection or application support, contact us at TIC-Service@toshiba.com.
Does Toshiba offer training for adjustable speed drives?
Yes, both of virtual and in-person training options are available. Please visit the training section of our website to learn more.
How do I contact Toshiba for technical assistance with drives?
For technical support, call (855) 803-7089 or email TIC-Service@toshiba.com.
Can an adjustable speed drive be used with a smaller horsepower motor?
Yes. The drive’s electronic thermal overload protection can be programmed for as low as 10% of the drive’s rated output current.
Can I use a drive on single-phase power?
Yes. A three-phase output waveform can be produced from a single-phase input. The drive must be de-rated for single-phase operation by selecting a model rated at approximately twice the motor’s horsepower. For detailed guidance on these applications, contact TIC-Service@toshiba.com.