Support Contacts
Corporate, Industrial and Transmission & Distribution Headquarters
13131 West Little York Road, Houston TX 77041
(800) 231-1412
The voice of the customer plays an essential role in Toshiba International Corporation's (TIC) commitment to service excellence. Please refer to the accompanying directory and feedback form to make your voice heard. TIC is devoted to ensuring customer satisfaction and expediting requests.
For general inquiries, please call us toll free at (800) 231-1412.
Motors & Drives Products
| Products | Customer Service |
Applications &
Product Support |
Field Service |
|---|---|---|---|
| Low Voltage Adjustable Speed Drives |
Customer ServiceTel: (855) 803-7091 Fax: (713) 896-5242 TIC-Service@toshiba.com |
Applications & Product SupportTel: (855) 803-7089 Fax: (713) 896-5242 TIC-Service@toshiba.com |
Field ServiceBus Line: (855) 803-7092 Rapid Response TIC-Service@toshiba.com Repair Authorization TIC-Service@toshiba.com On Site Service Request TIC-Service@toshiba.com Service Training TIC-Service@toshiba.com Motor Warranty TIC-Service@toshiba.com Motor Spare Parts (855) 803-7092 Option 2 TIC-Service@toshiba.com TOSHcare (855) 803-7092 TIC-Service@toshiba.com |
| Custom Adjustable Speed Drives |
Customer ServiceTel: (855) 803-7090 TIC-Service@toshiba.com |
Applications & Product SupportTel: (855) 803-7090 TIC-Service@toshiba.com CASD Tracesave Analysis TIC-Service@toshiba.com |
|
| Low Voltage Motors |
Customer ServiceTel: (855) 803-7091 Fax: (713) 896-5242 TIC-Service@toshiba.com |
Applications & Product SupportTel: (855) 803-7091 TIC-Service@toshiba.com |
|
| Medium Voltage Motors |
Applications & Product SupportTel: (855) 803-7091 TIC-Service@toshiba.com |
||
| Motor & Drive Parts |
Tel: (855) 803-7092 Option 2 TIC-Service@toshiba.com |
||
| Power Apparatus & Components |
Customer Service / Applications & Product SupportTel: (800) 231-1412 x2993 TIC-Service@toshiba.com |
||
Other Products
| Process Control |
Tel: (800) 231-1412 x26755 TIC-Service@toshiba.com |
| Instrumentation |
Tel: (800) 231-1412 x26723 TIC-Service@toshiba.com |
| PLC |
Tel: (800) 231-1412 x26755 TIC-Service@toshiba.com |
| IoT Solution Pack |
Tel: (800) 231-1412 x26755 TIC-IoTsp@toshiba.com |
| Transportation Systems |
Tel: (800) 231-1412 Fax: (713) 896-5269 TIC-transportation@TOSHIBA.COM |
| Broadcasting Equipment |
Rob Belle-Isle Director Marketing and Engineering for New Media Tel: (802) 373-3713 Rob.Belle-Isle@toshiba.com |
| Security & Automation |
Tel: (800) 231-1412 x3268 TIC-Sorter.Sales@toshiba.com |
Transmission & Distribution
| Transmission & Distribution Division |
Inquiries for North
America: Tel: (800) 231-1412 Fax: (713) 896-5256 TIC-T&D-Commercial@toshiba.com |
Power Electronics
| Uninterruptible Power Systems |
Main
Tel: (855) 803-7087 Option 1: Order Processing & Customer Service TIC-UPS-RST-CSR@toshiba.com Option 2: Application and Sales Support TIC-UPS-AppEngr@toshiba.com Option 3: Field Service, Repair and Maintenance Service Tel: (877) 867-8773 (24/7) TIC-upsservice@toshiba.com |
| SCiB Rechargeable Battery |
Tel: (252) 702-3018 Darel.Reed@toshiba.com |
Automotive Systems - HEV
| Automotive Systems - HEV | Tel: (800) 231-1412 Option 6 TIC-HEV-Wixsom@toshiba.com |
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